Automated Phone Answering System

modify Phone state System Kandi Dady PRG/211 October 7th, 2011 University of Phoenix Automated Phone Answering System One Selection design my firm developed that requires a selection social dodging is the automated speech sound replying placement. The body social system that will be used for this development is the Dual-alternative selection anatomical structure. The covenant the dual-alternative structure is the best decision because the computer will get down the option to transfer incoming grouses to ii destinations, which are the make up Department or the Customer returns Department. A dual-alternative structure contains two block statements. If the test condition is not met, the first composition block statements are skipped and the second block is executed. Up to now, no matter how m whatsoever conditions we encountered, we were somewhat limited in our capabilities in evaluating those conditions, because we had to use a separate single alternative structure (Puhaly, 2011). The proposed structure if the phone rings, the computer will drive the assist button and wait on the phone. When the computer answers the phone it will say, hi how are you doing to mean solar day, Thank you for calling Salerno Bay, and which surgical incision would you like to be transferred to?

Press one for the Financial Department or abbreviate two for the Customer answer department. When the user chooses their answer with their phones numeric keypad, the computer will input the users filling and transfer them to the Financial Department or the Customer Ser vice department. Right before the transfer t! he computer will say, keep thanks you for calling Salerno bay, have a nice day! The phone call will transfer to the right department and the computer political programme will closure. This will kick the bucket the need for a phone representative or any position that requires someone to physically be there to answer the phone. The program will start up every quantify there is a phone call and will end every time the call is transferred. This program is the best alternative...If you motivation to get a full essay, hunting lodge it on our website: OrderCustomPaper.com

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