GUIDELINES FOR BPO PRACTICAL EXAMINATION FOR CLASS XII 2009    Please   pass out the  by-line guidelines for the implementation of the practical examination (40  label) of the BPO course (FMM).    Guidelines for the 10 mark  oral examination voice    BPO teachers  motivating to  carry on a viva voice for the students on the topics provided in the  computer program for the 10 marks section. Students need to be evaluated on their  knowledge of the subject and their  vocalization of it.    Guidelines for the 30 mark  scheme   report / case study           The  communicate report needs to be prep atomic number 18d in the  corresponding way as students would  ascend a project in every other subject. The guidelines are available on the CBSE web target.         Students need to select any one topic from the list provided in the syllabus and  sic a detailed project report on it.          conceptualization of the project report can be done in teams of 3-4 students. A copy of the report has to    be submitted to the  train political science and a copy needs to be retained by the students. The project report should be in the range of 10-12 pages.

         The school authorities should try and arrange  manufacturing visits for students by speaking to the BPOs operating in their cities. This  bequeath provide them practical inputs and  help oneself in preparing a  iron project report.         If the schools are ineffectual to organize a site visit, students can prepare the project with the help of theoretical inputs. The following online references must be  dual-lane with the students    Generic BPO related webs   ites  www.bpotimes.com  www.nasscom.in  www.!   callcentremagazine.com  Websites of  lede BPOs  www.convergys.com  www.genpact.com  www.247customer.comIf you want to get a full essay, order it on our website: 
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